Terms of Service

Last Updated: January 2026

1. Acceptance of Terms

By accessing or using MobCraft Automation Platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

We provide a messaging automation platform that allows you to:

• Send bulk messages through WhatsApp Web
• Manage multiple WhatsApp sessions
• Create automated messaging workflows
• Track campaign analytics

Important: This service uses unofficial WhatsApp Web APIs and is not endorsed by WhatsApp LLC.

3. User Responsibilities

You agree to:

• Comply with all applicable laws and regulations
• Comply with WhatsApp's Terms of Service
• Not use the Service for spam or unsolicited messages
• Not send illegal, harmful, or offensive content
• Not attempt to circumvent any usage limits
• Obtain proper consent before messaging recipients
• Not use the Service to harass, abuse, or harm others
• Maintain the security of your account credentials

4. Account Registration

To use the Service, you must:

• Be at least 18 years of age
• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities under your account

5. Subscription and Payment

5.1 Plans and Pricing

We offer various subscription plans with different features and limits. Current pricing is displayed on our website.

5.2 Billing

• Subscriptions are billed monthly or yearly based on your choice
• Payments are processed securely through Razorpay
• All fees are in Indian Rupees (INR) unless otherwise stated
• Subscription fees are non-refundable except as required by law

5.3 Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• No refunds for partial periods

6. Usage Limits and Restrictions

Your use of the Service is subject to limits based on your subscription plan:

• Maximum number of campaigns
• Maximum number of contacts
• Maximum recipients per campaign
• Message sending rate limits

Exceeding these limits may result in service suspension or additional charges.

7. Prohibited Uses

You may NOT use the Service to:

• Send spam or unsolicited commercial messages
• Violate any person's privacy or intellectual property rights
• Distribute malware, viruses, or harmful code
• Impersonate any person or entity
• Engage in fraudulent activities
• Violate any applicable laws or regulations
• Interfere with the Service's operation
• Scrape or harvest data without permission

8. Service Availability

We strive to maintain high availability but do not guarantee:

• Uninterrupted access to the Service
• Error-free operation
• Compatibility with all devices or browsers
• Continued availability of any specific feature

We may modify, suspend, or discontinue the Service at any time with or without notice.

9. Data and Privacy

Your use of the Service is subject to our Privacy Policy. By using the Service, you consent to our collection and use of data as described in the Privacy Policy.

10. Intellectual Property

All content, features, and functionality of the Service are owned by MobCraft and protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Reverse engineer or decompile our software
• Remove any copyright or proprietary notices

11. Account Termination

We reserve the right to suspend or terminate your account if you:

• Violate these Terms
• Engage in prohibited activities
• Fail to pay subscription fees
• Use the Service in a manner that harms us or others

Upon termination, you will lose access to your account and data.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability of results

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• WhatsApp account bans or restrictions
• Service interruptions or data loss
• Third-party actions or services

Our total liability shall not exceed the amount you paid for the Service in the past 12 months.

14. Indemnification

You agree to indemnify and hold harmless MobCraft from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you send through the Service

15. Third-Party Services

The Service integrates with third-party services including:

• WhatsApp Web (unofficial API)
• Razorpay (payment processing)
• Google Cloud Platform (hosting)

We are not responsible for these third-party services or their terms.

16. Changes to Terms

We may update these Terms at any time. We will notify you of significant changes via email or platform notification. Continued use of the Service after changes constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of India.

18. Contact Information

For questions about these Terms, contact us at:

• Email: legal@mobcraft.in
• Address: MobCraft, India

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MobCraft regarding the Service.